Communication - VoIP

Voice over internet protocol (VoIP) is a form of audio communication using a computer-based internet or network connection, instead of a traditional telephone.

Packets of voice data are transported over a local area network (LAN), wide area network (WAN) or the internet; which can be cheaper than making calls using telephone service providers.

VoIP typically requires the following components, all of which can be provided and installed by Quest:

Broadband internet connectionVoIP gateway box
VoIP call manager application
VOIP is also part of a much larger communications strategy. When combined with a wireless broadband connection, it presents unparalleled cost-effectiveness for last mile connectivity – the expensive final leg of delivering connectivity from a communications provider to a customer.
With the development of new standards and protocols such as session initiation protocol (SIP), the world of internet protocol-based (IP-based) communication is seeing some exciting developments.
SIP supports voice, video, fax and instant messaging and can be extended and built upon to accommodate new forms of communication as they are developed.

With the development of new standards and protocols such as session initiation protocol (SIP), the world of internet protocol-based (IP-based) communication is seeing some exciting developments. SIP supports voice, video, fax and instant messaging and can be extended and built upon to accommodate new forms of communication as they are developed.

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